Avaya brings IX Subscription service to EMEA and APAC

Avaya IX Subscription offers monthly or annual subscription payments for UC and CC

Avaya IX Subscription provides a convenient stepping stone to the cloud, Al Zubaidi said.
Avaya IX Subscription provides a convenient stepping stone to the cloud, Al Zubaidi said.

Avaya’s IX Subscription service is now available in EMEA and APAC. Showcased at Avaya ENGAGE Dubai, the company’s premier partner and customer event, the Avaya subscription program provides customers with a flexible new consumption-based alternative to traditional perpetual pricing models, and can also facilitate their transition to cloud.

“We continue to offer our customers the widest possible choice for deployment options, and as part of that, we’re now able to extend a subscription model for on-premise communications infrastructures. We expect our customers to shift from an on-premise deployment paradigm to a private or public cloud architecture over the next two to three years, and Avaya IX Subscription provides a convenient stepping stone on that journey towards the cloud,” said Yaser Al Zubaidi, senior director – Engagement Solutions, Avaya International.

Avaya IX Subscription offers monthly or annual subscription payments, enabling customers to avoid the complexity and cost of software licensing and contract renewals.

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Avaya IX Subscription also includes access to the latest software releases, the freedom to flex up to 20% over the number of subscribed users at no additional charge, as well as technical support.

As part of the Avaya IX Subscription program, the company is providing trade-in and upgrade offers: customers can trade-in their existing perpetual licenses for credits to be applied towards their subscription payments. For customers not running on the latest Avaya software releases, Avaya is also offering an “Experience Avaya” program to upgrade to Avaya OneCloud or Avaya IX on-premise software.

Additionally, Avaya IX Spaces, the company’s new cloud-based platform for team collaboration and meetings, is included as part of all Avaya IX Subscriptions. Launched across the Middle East at Avaya ENGAGE Dubai, Avaya IX Spaces integrates voice, video, tasks, sharing and more into one platform that can be accessed anywhere and on any device–mobile devices, desktops, telephones and room systems.

Avaya ENGAGE Dubai is taking place from November 12-14, with over 1,000 Avaya users and partners expected throughout the three days. The event culminates with the Dubai Police International Contact Centre Awards, which will recognise contact centre decision-makers from across the globe, in award categories for government and police agencies, as well as private sector enterprises.

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