Avaya, Batelco partner to offer cloud solutions to SMBs in Bahrain
Regional telecoms operator to offer Avaya Contact Centre and Unified Communications solutions in the cloud with Avaya IP Office PoweredBy
Avaya has signed an agreement with Bahrain’s digital solutions provider whereby Batelco will offer Avaya’s portfolio of Contact Centre (CC) and Unified Communications (UC) solutions deployed in the cloud on an as-a-service basis through its Bahrain data centre.
The move comes in line with the increasing customer demand for cloud deployment of Avaya’s communications solutions. Batelco will offer public and private cloud-based deployments of Avaya’s cloud solutions to customers and channel partners in Bahrain, by hosting the Avaya IP Office PoweredBy solution at its own data centre.
According to Avaya, its UC and CC cloud solutions are both flexible and scalable, eliminating the need for upfront capital investments. Customers need only pay for what they use, and can scale up easily as their businesses grow. And the solutions’ enterprise-grade feature-sets mean that they are suitable for businesses of any size.
“With businesses increasingly moving to cloud-based solutions, we saw a tremendous opportunity in partnering with Avaya to make its cloud solutions available across a range of deployments – including public and private cloud. This fits in with Batelco’s strategy for the enterprise division, and particularly, for the small and medium enterprises. Batelco aims at providing the sector with practical, flexible and affordable solutions that enables growth in the segment while providing high levels of performance and efficiency through the application of the latest cloud-based solutions.” said Abderrahmane Mounir, general manager, Enterprise, Batelco.
The announcement is also the latest development in a long partnership between Avaya and Batelco, which is a Gold Partner in Avaya’s Edge channel program. Last year, the two companies completed a number of strategic digital transformation projects with the Kingdom’s private and public sector organisations.
Fadi Hani, vice president – Middle East, Africa and Turkey, Avaya, said: “With this announcement, we are taking our long-standing partnership with Batelco to new heights, and we’re helping to facilitate cloud migration for businesses in Bahrain. Our goal is to enable local organisations, of any size, to embrace cloud-based UC and CC solutions at the pace and through the path of their choice. Our partnership with Batelco will support this.”