Ericsson: Keeping mobile networks running top priority during COVID-19 pandemic

In the long term, safeguarding and strengthening key digital infrastructures must be thought of as key priorities

Ericsson, Connectivity, Networks, Mobile

Swedish network equipment provider, Ericsson, recently organised a media webinar to discuss network capacity, performance and digitisation as service providers gear up for an unprecedented situation presented by the COVID-19 pandemic.

The webinar looked at how the company is working with telecom service providers to manage their networks and face continued changes in traffic patterns during uncertain times.

“During these challenging times, service providers are focusing their attention on solving the myriad of challenges that have been created or exacerbated by the pandemic. It’s critically important to ensure that service providers consider the importance of planning and optimising their networks. Today’s webinar is our way of staying close to customers and supporting them in managing capacity and performance in this crisis situation,” said Chafic Traboulsi, head of networks at Ericsson Middle East & Africa.


Cellular, fixed broadband and wireless technologies are all essential for helping businesses of all sises keep things running remotely. As service providers recognise that their services are proving an essential lifeline now more than ever, the webinar highlighted three major trends that have emerged since the beginning of the crisis:

1. Different traffic patterns: Reduced mobility, changed utilisation patterns, with high concentration on suburban areas. Fixed and mobile telecommunications networks have experienced major shifts in traffic as more lockdowns mean a decrease of data traffic in urban areas and an increase in suburban and residential areas.

2. Utilisation on the rise: Lockdown puts a dramatic day-long pressure on home connectivity due to work-from-home, online education etc. As people are moving less, and working from home more, the largest share of traffic increases is being absorbed by the fixed residential networks.

3.  Higher bandwidth demand: Videoconferencing, gaming and streaming services are seeing major increases in use. A gaming/streaming boom triggers caps on video quality to keep bandwidth at bay.

Ericsson’s network design and optimisation response helps service providers handle the changing traffic patterns to sustain high-performing connectivity through a multi-pronged approach which covers an immediate network uplift, planning & dimensioning and a virtual drive test.

In the long term, safeguarding and strengthening key digital infrastructures – as well as enabling the continuous development of the underlying technologies such as 5G, IoT, Automation and Artificial Intelligence (AI) – will be crucial enablers as service providers emerge from the crisis.

As outlined in the webinar, 5G can deliver better user experiences even with increased Mobile Broadband (MBB) traffic and enable new gaming experience and applications usage through use cases such as remote classroom environment with Virtual Reality (VR) and holographic interaction for remote workers.

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