Hospitals speed up registration with Emirates IDs

Al Ain's Oasis Hospital is the latest UAE healthcare provider to install support for Emirates IDs into its registration system, with the aim of speeding up inpatient check-in.

With the registration cards you get most of the data directly and you need to ask a few additional questions, says Oasis Hospital's CIO.
With the registration cards you get most of the data directly and you need to ask a few additional questions, says Oasis Hospital's CIO.

An increasing number of UAE hospitals are looking to integrate the nascent Emirates ID card into their system to shorten the time to check-in new and returning patients. Al Ain's Oasis Hospital is the most recent to express interest in implementing the new reader devices.

Luis Perfetti, Oasis Hospital CIO explains how the intended system works: "If you come in and put your card, we can take the information from there, we don't need to ask you your name or take your picture. That's a special device coming from the Emirates Authority. You can use it for anything, but the idea is that it's going to be used everywhere in the future."

"Not every ministry is using it of course but MAIDIS [Oasis's new ERP system] has it integrated already. For example, they are using it in Shaikh Zayed Military Hospital. For us, it's just getting those devices into our registry machines to save a lot of time," he continues.

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The implementation of the Emirates ID-based check-in system has been delayed until October 1, when its new MAIDIS health information system goes live. Perfetti expects it to reduce registration time considerably.

"For new patients, it will reduce registration time. Now it takes seven to ten minutes - but with the registration cards you get most of the data directly and you need to ask only three more questions and then you're done," he believes.

Perfetti is also quick to add that the installation of the system is not a mandate from the government health authority, SEHA, but is a personal initiative of Oasis Hospital.

"Emirates ID Authority is a government entity and they release it to everyone who wants to use it," he says.

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